Pre-launch terms

Washed is developing a platform that connects households with independent washerwomen for laundry visits at the customer’s home. Laundry remains at the home and the household provides the water and soap used for the visit.

The service is currently in pre-launch. Joining the waitlist expresses interest; it does not guarantee availability or reserve a paid service.

You must provide accurate contact information and use your own details. We may remove signups that are clearly fraudulent, automated or abusive.

You may ask to be removed from the waitlist at any time by contacting us.

Washed plans to open areas in Lomé progressively based on demand, available washerwoman capacity and operational readiness. We may change the order, timing or scope of an area before it opens.

Prices and plans shown on the site describe the offer currently planned. Until a paid subscription is actually offered and accepted, they do not constitute a promise of immediate service.

The operating goal is to keep the same washerwoman with a household across recurring visits. Another washerwoman may be assigned because of availability, capacity, safety, quality or at the household’s request.

For the local service, Washed plans to support Mobile Money payments including Mixx by Yas and Flooz. The customer pays the platform through the flow shown at subscription and never gives a Mobile Money secret code to Washed or a washerwoman.

Washed may refuse or stop a relationship when the safety of a household, washerwoman, team member or the platform is at risk. Users and washerwomen must treat one another respectfully and must not use the service for illegal, abusive or fraudulent activity.

Questions about these terms or pre-launch: [email protected].