Subscriber
Plan choice, scheduling, mobile-money payment, visit tracking, support and continuity of the service relationship.
Lomé · built for the real world
In Lomé, inviting a washerwoman into the home already exists. The problem is everything around it: finding the right person, knowing she will come, keeping the relationship consistent, handling payment and having support when something goes wrong. Washed structures that relationship without changing the underlying behaviour.
Technology should make the service more reliable — not make a human relationship more complicated.
Plan choice, scheduling, mobile-money payment, visit tracking, support and continuity of the service relationship.
Assignments, time windows, check-in and check-out, photo evidence and the information needed for each visit.
Assignments, capacity, payments, support, disputes and operational supervision from a dedicated console.
people answered our initial survey on laundry habits, pricing and interest in the service. The data informs the beta; it is not presented as proof of commercial traction.
The next step is straightforward: measure paid conversion, visit reliability, satisfaction, retention, true cost per visit and washerwoman capacity. The product is designed to capture those signals from the beta onward.
Washed starts from a simple idea: organize a service that already exists instead of forcing a new behaviour. Product, operations and service economics are developed together, because a beautiful app is worthless if the real-world visit does not work.